JoAnn was incredible to work with while navigating us through this wild summer market as first-time homebuyers. She was very responsive, answered any question we had no matter how silly it was; she was always just an email, text, or call away and got back to us very quickly. The first house we tried to buy ended up having a lot of hidden issues discovered during the inspection, and she gave us the reassurance and confidence all would be okay to walk away and try again and was honest that the house wasn’t a safe option for us. She was on the ball and swift when it came to house number two and we managed to get under contract fast and even beat a higher offer. Each step throughout the process was made easy and clear, and her guidance through each step never left us feeling stressed or frustrated. It was such a breeze and we closed on our house without a single hiccup. Deciding to buy a house for the first time can be a little overwhelming at first since you have to learn about it as you go along, but truly between JoAnn and our lender, we felt supported, encouraged, confident, and more than ready to become first time homebuyers. What seemed overwhelming was immediately made smooth and easy. I wouldn’t hesitate to work with JoAnn again in the future. Thank you, JoAnn!